Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center section included in your Control Panel. It boasts an in–depth knowledge base with frequently asked questions and comprehensive help articles compiled by our qualified technical support team.

  • Top quality support service
  • Tutorial Videos

  • If you would like to watch how a task is executed or how a problem is dealt with, rather than just reading about it, have a look at our compilation of educational video tutorials. They cover a variety of different issues and will help you swiftly learn how to work with the Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 customer support service with a 60–minute response time guarantee. Our team of practiced techs will be online for you to reply to all the enquiries that you could have. During off–peak times, a reply will be provided within just 20 minutes.