Customer Support Channels
A 1–hour Response Guarantee
Our client help crew is taught to fairly quickly address all website hosting customers’ concerns and support requests. Via our ticketing system, you’ll be able to fill in your inquiry and a support staff representative will most likely go back to to you in only maximum one hour. In fact, practice has shown that the general response time frame is 20 min.
A Top–quality Support Service
You could contact us 24x7x365 with any problem you have got to do with opnux’s products. We have professionals present all of the time to deliver assistance any time necessary. You can utilize the ticket system or post an email anytime, alternatively you can pick–up the telephone or make use of the live chat through business hours.
An Intuitive Help Section
opnux’s Control Panel supplies an extensive practical knowledge base that’s integrated into all areas. In each area, you will find a Help control key which will load for you a list of step–by–step tutorials on how to take advantage of a particular feature or carry out a specific action. In addition, we have crafted tutorial video clips so as to get a better idea of the Control Panel’s interface.