A 99.9% Server Uptime
Our website hosting system is based on a secure, top–notch hardware architecture and a significantly tweaked Linux distro. That’s why, irrespective of what your site is, or how many visitors you have, or even if there’s a denial–of–service attack, our web hosting servers will remain up and your websites will stay online.
Our website hosting packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it’s very important that you also build your own network infrastructure. For this reason, we built a custom–configured internal network in all our data center facilities. Based on top–notch Juniper switches and routers, our internal network allows for faster–than–the–speed–of–sound data transmission speeds and is also completely redundant.
As a result, you will take advantage of a 99.9% network uptime in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe and in our data center in AU, no matter which hosting solution you have opted for.
A 30–Day Money–Back Guarantee
Although we have done pretty much everything to lessen all possible risks with our cloud hosting packages and despite the fact that we offer topflight client support, there are situations when the client is just not happy with what we offer. Or he wants to upgrade to a more powerful web hosting solution, such as a VPS server or a dedicated server.
This is exactly why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t fully pleased, we will give you a reimbursement.
24/7 Technical Support
If you own a web hosting company, your tech support engineers are extremely important. For this reason, we have attentively gathered a highly qualified group of tech support engineers, each with lots of years of training behind his back. Thanks to them, we offer 24x7 support with all our web hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All technical support inquiries are responded to in under an hour and our average support ticket response time is just twenty minutes!