Many users who start using their 1st hosting account, or switch companies, often have inquiries about how specific things are accomplished or bump into predicaments when setting up different things, including e-mails, website settings, etc. This is the reason why, many hosting providers have compiled documentation with the most popular questions and issues in order to help their clients obtain info quickly and easily. Consequently, the customer support engineers can devote more time to actual issues that some clients may be encountering, since the solution for the minor things will already be available on the World Wide Web and clients will be able to easily tackle them without having to contact the customer service team. Having elaborate documentation is truly important, particularly for new clients with no previous experience whatsoever, since the web hosting service entails an immense amount of functions and lots of individuals can get puzzled about what action to take. A good information repository can both help you perform the things that you wish and find out how the web hosting service functions as a whole.
Extensive Online Documentation in Website Hosting
Our website hosting packages come with an elaborate knowledge base where you can find information on all the predicaments that you could possibly experience and their solutions. You can acquaint yourself with how to create and manage a mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are accurate, but you are not able to send emails, for example. We have done our best to be as thorough as possible and to encompass all possible options in order to help you save time and efforts and to supply you with different solutions for every problem. The knowledge base features informative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in each Control Panel section, whilst if you would like to check the whole article collection, you can visit the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Servers
We have compiled a comprehensive online knowledge base for all our current and potential clients, so in case you purchase a semi-dedicated server plan from our company, you will be able to find any info that you require at any moment. We have a vast number of informational articles, which will help you better understand what is going on in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are merely two examples. Our step-by-step manuals will help you accomplish anything you wish – unzip an archive, import a MySQL database, redirect a domain, and so on. Additionally, we also have troubleshooting instructions, which will enable you to discover what precipitates a given problem and the potential solutions for it. If you can’t send emails or your domain name opens an HTTP 500 error message, for instance, you can examine our knowledge base and rectify the problem right away. You can access the articles through any Control Panel section, as well as through the all-encompassing Help section.