+1-855-211-0932 (ID:270065)
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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each page. A pop-up menu will show up. It contains exhaustive info about all the actions that you can carry out on that particular page. Each popup shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide array of video tutorials clarifying how to work with our hosting Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can quickly find their way around our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you need, take a peek at our comprehensive Frequently Asked Questions database, which comprises questions asked by actual people and offers real solutions. We regulary "revamp" our FAQ database with new questions & answers in order to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can touch base with our great team of technical support engineers available 24x7x365 and ready to assist you with any issue. Each support ticket you open will be replied to within 60 minutes (the average support ticket response time is just 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 270065

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com